Thursday, September 2, 2010

Electronic Feedback

When I hear electronic feedback,the first thing that I see is one of those tasers that shoots out two eletrodes and zaps the sense out of it's target. At work, there is an email equivalent to the remote taser. Working as a field manager results in this phenomenon, if you periodically take risks to get work done. These risky choices won't always keep the bosses happy. First, the immediate supervisor talks to you to ensure that the correction is clear, maybe hoping to ease your mind and point you in the right direction. This is like the coach walking out to the mound in baseball to calm down a pitcher that just hit the umpire in the forehead with a pitch. In the end, this is a pre-emptive action. These are HR people and they will want the discussion and the error on paper to use, if needed, for progressive actions later. Thus, the email swiftly drops, like the taser victim, to cover the company and the higher-ups, while stunning and annoying the field manager. Whether you call it a reminder or electronic feedback, do your best to step to the side when the eletrodes deploy!

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People Platform HR by Marti Nelson is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.