Engagement

In the book, "One Foot Out The Door", by Judith Bardwick, we learn that employee satisfaction is not the responsibility of the employer. Companies cannot afford entitlement mentalities. What we need is people proud to work for us and who feel the work matters. The most interesting take away for me was the employees need to earn positive responses from the company. It was an 'aha' moment for me on several levels. Do we really think that we need to earn anything but a pay check from our company? Let's think about it. Sometimes we win when the guy at the top stops tall even if we had to kneel down to hold him up. How we see that guy (admiration or anonymity) determines if we will kneel. It even determines how long we will continue to hold on. How do the people below you in the pyramid feel about you? Will they hold on? Do you really think you can order them to do it? What really motivates the holders to do it? Of course, there are additional components regarding tools and teams, but this is already a lot to think about.
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