Remember the old grocery stores with the manager's office overlooking the sales floor? A grumpy guy in a white shirt and tie slide open a window, hollers a name, points and waves them up. The employees learn that voice from overhead pages supposedly intended to be communication and coaching. New hires get this guys name from the print out at the top of the receipts. The boss is the stuff of legend. Most of us have seen the classic movie, "The Wizard of Oz". Everyone but a small terrier is afraid of this guy. Why? He is the great unknown. A booming voice barking and belching smoke with the ability to judge and punish. He must be very special and dangerous, because no one was allowed to see him. Is that someone you want to work with? Is it someone you currently work with? Or, are you the wizard? Do you really want to be feared, when fear comes with hate and negative behavior? What results could you achieve if you pull back the curtain and connect with people? Are you ready to be bold enough to expose your wizard? He was actually a good guy once someone called him out and he let them behind the curtain. Management is a people proposition. If you hate people, quit torturing yourself and others and get out of management.
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